Reference

Understand How garuda110 Handles Your Personal Data

Your account information, wallet details, and browsing activity on garuda110 are handled with clear, consistent practices — from the moment you open an account to every DANA, OVO, or GoPay transaction you make.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and device data clarityYour rights, clearly statedContact us to update your data

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or remove data we hold on your account, our support team is the right starting point. We handle privacy requests through live chat, email, and in-app messaging — each channel is staffed around the clock so you are not left waiting. Have your registered e-wallet name ready, whether DANA, OVO, or GoPay, so we can verify your identity and process your request without delay.

What Information We Hold and Why

garuda110 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on garuda110, we collect the details you provide during registration — your name, contact information, and the e-wallet you use to move funds, whether that is DANA, OVO, or GoPay. Each time you make a deposit or withdrawal, the transaction reference

1
tied to your wallet is logged against your account to keep records accurate and to resolve any payment queries quickly. We also collect device and session data — browser type, operating system, and IP address — to keep your account session secure and to detect unusual
2
access patterns. If you browse from Jakarta or Bandar Lampung, the IP and region signal helps us apply the correct access rules for supported regions in Indonesia, where availability depends on local law and eligible regions. We do not sell your personal data to third parties
3
for their own marketing use. Data shared with payment processors like DANA, OVO, and GoPay is limited strictly to what those processors need to complete your transaction. You may request a summary of the data we hold on your account by contacting our support team through
4
the channels listed on this page. Retention periods depend on regulatory and operational requirements; we keep transaction records for as long as is reasonably necessary, after which data is deleted or anonymised.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Our Data Handling Practices in Plain Terms

Security and transparency sit at the core of how we manage account data on garuda110. From SSL-encrypted connections on every page to strict access controls on our internal systems, the measures in place are designed to keep your information out of the wrong hands. Here is how each key area works in practice.

Account Security and Access

Your account is protected by SSL encryption and session-based authentication. Unusual login attempts trigger an OTP verification step sent to your registered contact, blocking access until you confirm.

Cookie and Device Data Use

We use cookies to keep your session active and to remember your wallet preference — DANA, OVO, or GoPay. You can manage cookie settings through your browser at any time without affecting core account functions.

Data Retention and Deletion

Transaction records tied to DANA, OVO, and GoPay payments are kept for as long as operational and regulatory needs require. Once that period passes, data is deleted or anonymised — never archived indefinitely.

Requesting Data Changes

To correct, export, or delete your account data, contact us via live chat or email with your registered wallet name. We verify your identity first, then act on your request within a reasonable timeframe.

Common Questions About Your Data on garuda110

These are the questions we get most often about how personal data, wallet records, and account information are handled. If your question is not covered here, reach out through live chat or email and we will give you a direct answer.

We collect your name, contact details, and the e-wallet you register — DANA, OVO, or GoPay. Device data and session logs are also recorded to keep your account access secure.

No. We only receive the transaction reference and wallet identifier needed to process your deposit or withdrawal. Full wallet credentials stay with your e-wallet provider at all times.

Records are retained for as long as operational and applicable regulatory requirements demand. After that period, data is deleted or anonymised and is no longer linked to your account.

Yes. Contact our support team via live chat or email with your registered account details. We verify your identity first, then send a summary of the data we hold within a reasonable timeframe.

We do not sell your data. Information is shared only with payment processors like DANA, OVO, and GoPay — strictly limited to what they need to complete your transaction.

Cookie preferences can be adjusted through your browser settings at any time. Disabling non-essential cookies does not affect your ability to log in, deposit, or withdraw through your account wallet.

Understand How garuda110 Handles Your Personal Data

Reach Us About Your Privacy Rights

Our Data Handling Practices in Plain Terms

Account Security and Access

Cookie and Device Data Use

Data Retention and Deletion

Requesting Data Changes

Common Questions About Your Data on garuda110

01 What personal data does garuda110 collect when I open an account?

02 Can garuda110 see my full DANA, OVO, or GoPay account details?

03 How long does garuda110 keep my transaction records?

04 Can I request a copy of the data garuda110 holds on my account?

05 Does garuda110 share my information with third parties?

06 How do I manage cookies on garuda110?

Related pages